WORK EXPERIENCE
Dubai
WILKHAHN
Nov 2016 - Dec 2020
OFFICE MANAGER
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Completes operational requirements by scheduling and delegating tasks to employees from different departments; following up on results and keeping Managing Director informed
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Responsible for reviewing and timely renewal of Contracts, Agreements, Residence Visa & Licenses (Lease, Trade License, Medical etc)
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Update, maintain and prepare accounting journals, ledgers, invoices and other records detailing financial business transactions and statements
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Extensive Calendar & Travel Management for Managing Director (USA, Europe & Middle East)
KEY ACHIEVEMENTS:
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Improved on boarding process and reduced annual expenses by 30%
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Implemented and developed new administrative procedures that increased office efficiency, reducing staffing requirements by 20%.
JOB RESPONSIBILITIES:
Dubai
CUBIC INFORMATION
SYSTEMS
Sep 2012 - Nov 2016
OFFICE MANAGER / BUSINESS DEVELOPMENT
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Sourced new sales opportunities through outbound cold calls and networked with industry related professionals
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Financial Planning & budgeting. Recommending financial actions to Managing Director.
KEY ACHIEVEMENTS:
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Built strong relationships with third party vendors & suppliers to reduce office supply contract cost by 25%
JOB RESPONSIBILITIES:
Dubai
PENTAIR WATER
Apr 2010 - Mar 2011
CUSTOMER SERVICE EXECUTIVE
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Taking ownership of complaint / queries and proactively following through to resolution.
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Prepared categorical analysis regarding complaints / general issues and coordinating them with international customer service in Chicago
JOB RESPONSIBILITIES